INCREASING EFFECTIVENESS OF VARIOUS PERFORMANCE REPORT WEBSITES TO SUPPORT SALES ACTIVITY IN THE WHOLESALE DIVISION

• Main Author: Hilman Hizrian, Angga
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/79814
• Institution: Institut Teknologi Bandung

In one of the telecommunications company's divisions, the wholesale division, performance measurement is carried out by the performance team through updates to several websites. The performance websites used are weekly web, monthly web, and quarterly web. Having quite a lot of websites used will create the possibility of unclear information and data when presented to the sales team to support the direction of sales movements in searching revenue. Revenue is needed by the team to achieve company targets. For sales employees, achieving target will result to good incentives. Improvements in communication and website appearance are needed to support sales performance. The methodology used in this research includes quantitative to determine the most effective form of communication within a team, as well as qualitative to improve automation and website efficiency. Communication regarding the performance web within the team will be carried out intensively during the transition period from 3 performance webs to one form of integrated performance web. When communication is carried out effectively within the team, the sales team will be able to clearly know their performance on a weekly basis to help move sales direction. A form of embedded performance website in the form of an application into the sales team's device will also help the sales team in looking for order prospects or order progress movement until completion.