PROPOSED CORPORATE PERFORMANCE MANAGEMENT SYSTEM AT CV. PELANGI NUSANTARA

• Main Author: Handeriyan Assydik, Muhammad
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/79844
• Institution: Institut Teknologi Bandung

The construction sector in a country plays a significant role and is one of the strongest sectors supporting economic growth in Indonesia. A study conducted by the Central Bureau of Statistics (BPS) indicates that the construction sector ranks third as the main source of Indonesia's economic growth. The development of the contractor industry in Indonesia has seen a significant increase in recent years. Observations by State-Owned Enterprises (BUMN) reveal that growth in the construction sector is expected to reach 10-15%, in line with the Master Plan for the Acceleration and Expansion of Indonesian Economic Development (MP3EI) program until 2025. CV. Pelangi Nusantara is a company engaged in the provision of goods and services. With over 20 years of experience, the company has expertise in supplying goods and services in the construction or contractor field. However, throughout its existence, the company has not conducted performance evaluations, resulting in the unmeasured performance of the company each year. This is evident in the period from 2018 to 2022, where the company's performance, especially in revenue and net income, experienced a decline accompanied by an increase in total expenditures. This research aims to design a performance management system suitable for the company. The design is created by translating the company's future objectives to enable growth and competitiveness. The research utilizes the Knowledge-Based Performance Management System (KBPMS) framework, as it can address the existing issues in the company. The KBPMS framework aims to assist companies that have not yet achieved their vision by utilizing all aspects owned by the company. There are three perspectives in KBPMS: organizational output, internal processes, and resource capabilities. This research results in a performance management system with 25 key performance indicators (KPIs) derived from the company's vision, mission, strategy, business processes, and discussions between the researcher and the company. It is hoped that by implementing the performance management system, the company can achieve its targets and develop its business lines to compete competitively.