IMPLEMENTATION ANALYSIS OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IN CONSTRUCTION COMPANY

• Main Author: Fakhri Ahmi, Afif
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/80169
• Institution: Institut Teknologi Bandung

Enterprise Resource Planning (ERP) is an information system technology implemented by contractor companies to support their expanding business processes, not just focusing on construction services. Previous research states that ERP implementation can have a positive impact on the performance of contractor companies. However, the impact of ERP implementation on Indonesian contractor companies with different characteristics is still unknown. Thus, a study was carried out to determine the differences in impact, success of the implementation process, factors influencing ERP implementation, as well as the influence of information technology assets on four contractor companies in Indonesia. Based on the research results, ERP implementation has a greater impact on the financial performance of BUMS that carry out IT asset customization and efficiency, compared to BUMN that implement it with the help of vendors and use systems from developers. On the other hand, BUMN employees experience greater success in the implementation process than BUMS because the ERP system used is a ready-to-use system and easier to learn. The support and commitment of company leaders is the most influential factor in achieving successful implementation. On the other hand, BUMS and strategic level employees have a broader view in percepting the influencing factors.