RANCANGAN PERBAIKAN PROSES BISNIS PENGAJUAN KREDIT DI BANK TABUNGAN NEGARA (BTN) MENGGUNAKAN METODE BUSINESS PROCESS IMPROVEMENT
Bank Tabungan Negara (BTN) is one of the state-owned enterprises engaged in banking. The main of BTN’s business is loan product. There are two types of loan in BTN, consumer loans and commercial loans. Based on interviews, the duration of the application process for consumer loans is five working...
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Format: | Final Project |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/80603 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |