ANALYSIS AND PROPOSED DESIGN OF STRATEGY MAP AND PERFORMANCE MEASUREMENT SYSTEM USING BALANCED SCORECARD FRAMEWORK IN PT. PELITA AIR SERVICE OCC DIVISION
The aviation industry in Indonesia is currently experiencing growth since the decrease in flight activities and passengers during the era of the Coronavirus Disease 2019 (COVID-19) pandemic. By mid-2023, the number of air transportation passengers in Indonesia reached more than 7 million, showing...
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| Main Author: | |
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| Format: | Theses |
| Language: | Indonesia |
| Subjects: | |
| Online Access: | https://digilib.itb.ac.id/gdl/view/80755 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |