A PROPOSED KNOWLEDGE MANAGEMENT IMPLEMENTATION TO ENHANCE THE QUALITY OF DIGITAL PRODUCTS: A CASE STUDY IN IT TESTING & QUALITY ASSURANCE DEPARTMENT OF BNI

This research addresses the escalating trend of incidents within Bank Negara Indonesia's (BNI) production area of its digital products. This trend not only poses a threat to the overall product quality but also positions BNI at a competitive disadvantage, particularly in the realm of digi...

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Bibliographic Details
Main Author: Pratiwi, Era
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/80904
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Institution: Institut Teknologi Bandung
Language: Indonesia
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