INVESTIGATING CLEAN WATER SERVICE IN INFORMAL SETTLEMENTS IN KELURAHAN LEMAHWUNGKUK, CIREBON CITY

• Main Author: Saeed Ali Baseham, Abdullah
• Format: Theses
• Language: Indonesia
• Subjects: Perencanaan wilayah
• Online Access: https://digilib.itb.ac.id/gdl/view/80957
• Institution: Institut Teknologi Bandung

The rapid urbanization and population growth in developing countries pose significant challenges in providing basic services, including clean water service. These challenges can be seen clearly in the context of informal settlements. This study provides a comprehensive evaluation of the clean water service system in Kelurahan Lemahwungkuk's informal settlements, focusing on RW5 and RW6, within Cirebon City. The research was driven by the critical need to understand clean water accessibility, quality, and governance in areas marked by rapid urbanization and informal settlement growth. With the overarching goal of enhancing clean water access in line with sustainable development goals, this study aimed to identify the current water system typologies, understand governance arrangements, and assess community perceptions regarding clean water services. The study utilized several methods including, quantitative analysis, descriptive qualitative analysis, typology analysis, content analysis, and spatial analysis, the study integrated data from questionnaires, interviews, and observations, alongside Geographic Information Systems (GIS) mapping. This methodology enabled a nuanced exploration of water service dynamics, revealing a complex landscape of water provision marked by varying levels of accessibility, reliability, and satisfaction among the community members. The findings revealed five typologies of water systems with a predominant reliance on municipal water systems provided by PDAM Tirta Giri Nata, with significant segments of the population also depending on alternative sources such as private and communal wells, and water vendors. Despite the general satisfaction with the quality and sufficiency of water services, challenges related to affordability, reliability, and specific quality concerns were highlighted. The study uncovered disparities in water service experiences, with lower-income households facing greater difficulties in terms of service affordability and reliability. Governance arrangements were found to be a mix of formal, centralized management by PDAM and community-based approaches, with a notable emphasis on community involvement in the maintenance and improvement of water services.