ANALYSIS OF THE QUALITY OF RO-RO CARGO SERVICES IN PATIMBAN PORT USING THE IMPORTANCE PERFORMANCE ANALYSIS - POTENTIAL GAIN IN CUSTOMER VALUE METHOD
Patimban Port is one of the National Strategic Projects (PSN) based on Presidential Decree no. 47 of 2016. The construction of Patimban Port was carried out to reduce logistics costs by bringing the production center (manufacturing industry) closer to the port outlet. Apart from that, it is hoped...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/81155 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |