AUTOMATED QUEUE ANALYSIS FOR SERVICE MONITORING USING COMPUTER VISION
In public services such as airports, the length of the queue is used as a performance indicator since it impacts customer satisfaction. However, queue monitoring is often still performed manually thus limiting the extent of the monitoring process. This study aims to develop an automated system th...
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Format: | Final Project |
Language: | Indonesia |
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Online Access: | https://digilib.itb.ac.id/gdl/view/82300 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |