RESTAURANT XYZ PEAK HOUR WAITING TIME REDUCTION USING SIX SIGMA ANALYSIS
This research analyzes the long waiting time experienced by customers of Restaurant XYZ during peak hours (Saturday-Sunday, 12:00PM-14:00PM and 17:00PM-19:00PM). The objective of this research is to find out the factors or root causes that contribute to the long waiting time. Apart from that, other...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/82923 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |