PERFORMANCE ANALYSIS AND OPTIMIZATION PROPOSAL USING BALANCED SCORECARD FRAMEWORK FOR IT OUTSOURCING COMPANY, PT IT EXPERT SYSTEM

IT outsourcing industry in Indonesia is experiencing rapid transformation due to the rising demand for digital solutions and technology experts. The revenue growth for the IT services market in Indonesia is projected to more than double, increasing from $4.89 billion in 2023 to $9.07 billion in 2028...

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Bibliographic Details
Main Author: Hasan, Ferdy
Format: Theses
Language:Indonesia
Subjects:
Online Access:https://digilib.itb.ac.id/gdl/view/82990
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Institution: Institut Teknologi Bandung
Language: Indonesia

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