DIGITAL TECHNOLOGY ADOPTION STRATEGY FOR PT NIPPON KAIZEN LIFE INSURANCE
In the last two decades, insurance markets in industrialised countries have undergone significant transformation due to deregulation, increased competition and globalisation. This evolution has also impacted emerging markets such as Indonesia, where the insurance sector, particularly digital i...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/83468 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |