INCREASING THE ADOPTION OF PERFORMANCE MANAGEMENT APPLICATION AT PT. KALTIM PRIMA COAL
Traditional performance management systems often suffer from bureaucracy and inefficiency in providing timely feedback and support (Awan et al., 2020). To address these issues, KPC implemented Entomo, a performance management platform with advanced features like goal creation, progress tracking,...
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Format: | Theses |
Language: | Indonesia |
Subjects: | |
Online Access: | https://digilib.itb.ac.id/gdl/view/83586 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
Summary: | Traditional performance management systems often suffer from bureaucracy and
inefficiency in providing timely feedback and support (Awan et al., 2020). To
address these issues, KPC implemented Entomo, a performance management
platform with advanced features like goal creation, progress tracking, continuous
feedback, and data analytics. This technology-driven approach aims to improve the
effectiveness and efficiency of performance management practices. KPC's Entomo
implementation provides an opportunity to research the adoption of performance
management system technology. This study evaluates KPC's experiences, identifies
factors with a positive and significant relationship with the adoption of the
performance management application, and offers recommendations to enhance the
performance management system.
The research employed the technology acceptance model (Davis et al., 1989) and a
quantitative approach using questionnaires. Multiple linear regression analysis
revealed several important insights. The findings indicate that perceived usefulness,
perceived ease of use, and attitude toward using are key determinants of the
intention to use the technology or system. Notably, attitude toward using has the
strongest influence on users' intention to adopt and use the system, followed by
perceived usefulness and perceived ease of use. The research suggests that
organizations should prioritize improving user attitudes, enhancing perceived
usefulness, and ensuring the system is easy to use when implementing new
performance management applications to drive successful adoption |
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