DEVELOPMENT OF CONTINUANCE INTENTION MODEL TO USE HOSPITALITY APPS: A SOCIO-TECHNICAL SYSTEM APPROACH FROM USERâS PERSPECTIVE
Hospitality apps is designed to offer a range of services that facilitate hotel guests with online services. A hotel reservation app that meets the user's emotional and functional needs will add user attachment to the application, which will further impact the satisfaction and continuance in...
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/84558 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |