DEVELOPMENT OF CONTINUANCE INTENTION MODEL TO USE HOSPITALITY APPS: A SOCIO-TECHNICAL SYSTEM APPROACH FROM USER’S PERSPECTIVE

Hospitality apps is designed to offer a range of services that facilitate hotel guests with online services. A hotel reservation app that meets the user's emotional and functional needs will add user attachment to the application, which will further impact the satisfaction and continuance in...

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Bibliographic Details
Main Author: Noprita, Zikra
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/84558
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Institution: Institut Teknologi Bandung
Language: Indonesia