DIGITAL PLATFORM ON CUSTOMER SATISFACTION IN PIZZA HUT DELIVERY (PHD)
This research investigates the impact of digital platforms on customer satisfaction, with a focus on Pizza Hut Delivery (PHD) in Jakarta. The study explores how the integration of digital technology within the service delivery model influences customer experiences and satisfaction levels, particular...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/85977 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |