User Satisfaction of State University Libraries in Surabaya, Indonesia
Information users’ satisfaction deals with the degree of appropriateness between the needs to be met (expectation) and reality (performance). In this case, the services provided in the library must be balanced with the skills of librarians in processing these services properly in order to give sati...
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Format: | Article PeerReviewed |
Language: | English English English |
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Publishing India
2016
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Online Access: | https://repository.unair.ac.id/101193/1/User%20Satisfaction%20of%20State%20University%20Libraries%20in%20Surabaya%2C%20Indonesia.pdf https://repository.unair.ac.id/101193/3/TURNITIN%20User%20Satisfaction%20of%20State%20University%20Libraries%20in%20Surabaya%2C%20Indonesia.pdf https://repository.unair.ac.id/101193/6/8.%20User%20Satisfaction%20of%20State%20University%20Libraries%20in%20Surabaya%2C%20Indonesia.pdf https://repository.unair.ac.id/101193/ http://www.publishingindia.com/GetBrochure.aspx?query=UERGQnJvY2h1cmVzfC8zNzM0LnBkZnwvMzczNC5wZGY= |
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Institution: | Universitas Airlangga |
Language: | English English English |
Internet
https://repository.unair.ac.id/101193/1/User%20Satisfaction%20of%20State%20University%20Libraries%20in%20Surabaya%2C%20Indonesia.pdfhttps://repository.unair.ac.id/101193/3/TURNITIN%20User%20Satisfaction%20of%20State%20University%20Libraries%20in%20Surabaya%2C%20Indonesia.pdf
https://repository.unair.ac.id/101193/6/8.%20User%20Satisfaction%20of%20State%20University%20Libraries%20in%20Surabaya%2C%20Indonesia.pdf
https://repository.unair.ac.id/101193/
http://www.publishingindia.com/GetBrochure.aspx?query=UERGQnJvY2h1cmVzfC8zNzM0LnBkZnwvMzczNC5wZGY=