User Satisfaction of State University Libraries in Surabaya, Indonesia

Information users’ satisfaction deals with the degree of appropriateness between the needs to be met (expectation) and reality (performance). In this case, the services provided in the library must be balanced with the skills of librarians in processing these services properly in order to give sati...

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Bibliographic Details
Main Author: DESSY, HARISANTY
Format: Article PeerReviewed
Language:English
English
English
Published: Publishing India 2016
Subjects:
Online Access:https://repository.unair.ac.id/101193/1/User%20Satisfaction%20of%20State%20University%20Libraries%20in%20Surabaya%2C%20Indonesia.pdf
https://repository.unair.ac.id/101193/3/TURNITIN%20User%20Satisfaction%20of%20State%20University%20Libraries%20in%20Surabaya%2C%20Indonesia.pdf
https://repository.unair.ac.id/101193/6/8.%20User%20Satisfaction%20of%20State%20University%20Libraries%20in%20Surabaya%2C%20Indonesia.pdf
https://repository.unair.ac.id/101193/
http://www.publishingindia.com/GetBrochure.aspx?query=UERGQnJvY2h1cmVzfC8zNzM0LnBkZnwvMzczNC5wZGY=
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Institution: Universitas Airlangga
Language: English
English
English