Customer Satisfaction Between Perceptions of Environment Destination Brand and Behavioural Intention

• Main Authors: Ririn Tri Ratnasari, -, Sri Gunawan, -, Dina Fitrisia Septiarini, NIDN. 0719097702, Sylva Alif Rusmita, -, Kusuma Chandra Kirana, Dr., S.Pd., MM.
• Format: Article PeerReviewed
• Language: English; Indonesian; English
• Published: Primrose Hall Publishing Group 2020
• Subjects: H Social Sciences; HJ Public Finance; HJ6603-7390 Customs administration
• Online Access: https://repository.unair.ac.id/113651/7/Ririn%20TR_Karil107_Customer%20satisfaction.pdf; https://repository.unair.ac.id/113651/8/RirinTR_Similariti107_Customer%20Satisfaction.pdf; https://repository.unair.ac.id/113651/9/Ririn%20TR_Peer%20Review107.pdf; https://repository.unair.ac.id/113651/; https://www.ijicc.net/index.php/volume-10-2019/151-vol-10-iss-12
• Institution: Universitas Airlangga

This study was to determine the intention of foreign and domestic tourists, as to making another tourist visit to the island of Lombok after the earthquake there. It was also to find out whether tourists’ intention to visit Lombok again is influenced by its brand as an environmental destination; dir...