Politeness Strategies Used by Staff to The Visitor at Surabaya Tourism Information Centre

• Main Author: Karina Rachmawati
• Format: Theses and Dissertations NonPeerReviewed
• Language: English; English; English; English; English; English; English; English; English; English
• Published: 2015
• Subjects: P Language and Literature; PR83 English literature
• Online Access: https://repository.unair.ac.id/117447/1/1.%20HALAMAN%20JUDUL.pdf; https://repository.unair.ac.id/117447/2/2.%20DAFTAR%20ISI.pdf; https://repository.unair.ac.id/117447/3/3.%20ABSTRAK.pdf; https://repository.unair.ac.id/117447/4/4.%20BAB%20I%20PENDAHULUAN.pdf; https://repository.unair.ac.id/117447/5/5.%20BAB%20II%20TINJAUAN%20PUSTAKA.pdf; https://repository.unair.ac.id/117447/6/6.%20BAB%20III%20METODOLOGI%20PENELITIAN.pdf; https://repository.unair.ac.id/117447/7/7.%20BAB%20IV%20HASIL%20DAN%20ANALISA.pdf; https://repository.unair.ac.id/117447/8/8.%20BAB%20V%20KESIMPULAN.pdf; https://repository.unair.ac.id/117447/9/9.%20DAFTAR%20PUSTAKA.pdf; https://repository.unair.ac.id/117447/10/10.%20LAMPIRAN.pdf; https://repository.unair.ac.id/117447/; http://www.lib.unair.ac.id
• Institution: Universitas Airlangga

Surabaya Tourism Information Centre is a public place which provides the information about tourism in Surabaya for visitor from Indonesia and overseas. It is necessary to use a strategy in a conversation between the speaker and hearer which are stranger to each other. This study used qualitative met...