Analisis Perencanaan Sarana Dan Prasarana Berdasarkan Kebutuhan Dan Harapan Pelanggan Terhadap Fasilitas Diruang Vip Rumah Sakit Surabaya Internasional
The quality of services of the hospital is certain by the need and expectation the customer. The facilities that more expected to make the main impression to the customer decided to use the facility of hospital. The room facilities of Surabaya International hospital have been available but it is not...
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| Main Author: | |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Language: | Indonesian |
| Published: |
2007
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| Subjects: | |
| Online Access: | https://repository.unair.ac.id/122513/1/ANIK%20KURNIATUL%20H%20010531080%20B.pdf https://repository.unair.ac.id/122513/ http://www.lib.unair.ac.id |
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| Institution: | Universitas Airlangga |
| Language: | Indonesian |