HUBUNGAN KARAKTERISTIK INDIVIDU TERHADAP PENILAIAN KUALITAS PRODUK APOTEK RAWAT JALAN

• Main Authors: Ade Nurma Ruditya, -, Djazuly Chalidyanto, -
• Format: Article PeerReviewed
• Language: English; English; English; English
• Published: FKM UNAIR 2015
• Subjects: R Medicine
• Online Access: https://repository.unair.ac.id/124075/1/35_Artikel.pdf; https://repository.unair.ac.id/124075/2/35_Turnitin.pdf; https://repository.unair.ac.id/124075/3/35_Validasi.pdf; https://repository.unair.ac.id/124075/5/35.%20Cover-Artikel%20hubungan.pdf; https://repository.unair.ac.id/124075/; https://e-journal.unair.ac.id/JAKI; https://doi.org/10.20473/jaki.v3i2.2015.108-117
• Institution: Universitas Airlangga

Pharmacy services in hospitals need special attention to achieve effectiveness and efficiency of quality dimensions. Achievement of customer satisfaction figures in Dr. Moewardi Pharmacy Hospital Surakarta didn't meet hospital standards that set in the amount of ≥ 80% over the years 2013 to 201...