Patient intimacy and innovation development to improve health service performance

• Main Authors: Ririn Tri Ratnasari, Sri Gunawan, Moh Qudzi Fauzi, Dina Fitrisia Septiarini
• Format: Article PeerReviewed
• Language: English; English; Indonesian
• Published: Science Publishing Corporation Inc 2018
• Subjects: H Social Sciences; HD3611-4730.9 Industrial policy. The state and industrial organization Including licensing of occupations and professions, subsidies, inspection, government ownership, municipal services
• Online Access: https://repository.unair.ac.id/124410/1/1_7_SriGunawan_Artikel_Patient-intimacy-and.pdf; https://repository.unair.ac.id/124410/2/1_7_SriGunawan_Similarity_Patient-Intimacy.pdf; https://repository.unair.ac.id/124410/3/1_7_SriGunawan_KualitasKaril107.pdf; https://repository.unair.ac.id/124410/; https://www.sciencepubco.com/index.php/ijet/article/view/13649; https://doi.org/10.14419/ijet.v7i2.29.13649
• Institution: Universitas Airlangga

This study aim to determine the impact of patient intimacy and developing innovations to improve the performance of health services in public health centers which ISO certified in Surabaya. This research was conducted with a quantitative approach survey to patients who are on treatment or health che...