Analysis of Obedience Factors of Distribution Facilities in Distributing Cosmetics in East Java

Cosmetics that have no Marketing Authorization Number (MAN) can harm people's health. This study aimed to analyze the factors that affect the obedience of cosmetics distribution facilities in distributing cosmetics that have MAN in East Java-based on Niven's theory (understanding the instr...

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Bibliographic Details
Main Authors: Pipin Eri Agustina, -, Liza Pristianty, -, Thinni Nurul Rochmah, -
Format: Article PeerReviewed
Language:English
English
Published: Universitas Aisyah Pringsewu (UAP) Lampung 2022
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Online Access:https://repository.unair.ac.id/125623/1/C-17%20ARTIKEL.pdf
https://repository.unair.ac.id/125623/2/C-17%20KUALITAS%20KARIL%20DAN%20VALIDASI%20KADEP.pdf
https://repository.unair.ac.id/125623/
https://aisyah.journalpress.id/index.php/jika/article/view/7114
http://dx.doi.org/10.30604/jika.v7i1.784
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Institution: Universitas Airlangga
Language: English
English
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Summary:Cosmetics that have no Marketing Authorization Number (MAN) can harm people's health. This study aimed to analyze the factors that affect the obedience of cosmetics distribution facilities in distributing cosmetics that have MAN in East Java-based on Niven's theory (understanding the instructions, quality of interaction, beliefs, attitudes, personality, social isolation) and Milgram's theory (the status of the facilities, personal responsibility, the legitimacy of authority figures, the status of authority figures, peer support, the proximity of authority figures). This study was a cross-sectional study, using a validated questionnaire. 179 participants were chosen using simple random sampling. The data were analyzed using Partial Least Square (PLS) (p= 0.05). The factor based on Niven's theory that has a significant relationship with obedience is personality (p=0.001). The factors based on Milgram's theory that have a significant relationship with obedience are the legitimacy of authority figures (p=0.025) and peer support (p=0.000). Whereas, understanding the instructions, quality of interaction, beliefs, attitudes, social isolation, the status of facilities, personal responsibility, the status of authority figures, and the proximity of authority figures have no correlation. Milgram’s theory more affects obedience than Niven’s theory. Various kinds of education and monitoring evaluation of distribution facilities were implemented to improve obedience.