REKOMENDASI PEMANFAATAN PELAYANAN RAWAT JALAN PASIEN RUJUKAN DAN PASIEN NON RUJUKAN BERDASARKAN ANALISIS NEED, WANT, EXPECTATION DAN DEMAND (STUDI DI RSD BALUNG)
Number of outpatient visits decreased by 5,89% on 2011 - 2013, so it needed to increase outpatient visit by analyzing patient. The objective of this study was to increase the utilization of outpatient visits based on analysis of need, want, expectation and demand. This was an observational study...
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| Format: | Theses and Dissertations NonPeerReviewed |
| Language: | English Indonesian |
| Published: |
2014
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| Online Access: | http://repository.unair.ac.id/39414/1/gdlhub-gdl-s2-2015-swariselvi-36676-7.abstr-t.pdf http://repository.unair.ac.id/39414/2/17.pdf http://repository.unair.ac.id/39414/ http://lib.unair.ac.id |
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| Institution: | Universitas Airlangga |
| Language: | English Indonesian |