ANALISIS PENGARUH KEPUASAN PELANGGAN ATAS DIMENSI KUALITAS JASA TERHADAP LOYALITAS PELANGGAN JASA PAKET PT. POS INDONESIA DI SURABAYA
ABSTRAK INI MEMBAHAS TENTANG :ANALISIS PENGARUH KEPUASAN PELANGGAN ATAS DIMENSI KUALITAS JASA TERHADAP LOYALITAS PELANGGAN JASA PAKET PT. POS INDONESIA DI SURABAYA
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| Format: | Theses and Dissertations NonPeerReviewed |
| Language: | Indonesian |
| Published: |
2002
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| Subjects: | |
| Online Access: | http://repository.unair.ac.id/50829/1/KK%20B%20110.02%20Pur%20a.pdf http://repository.unair.ac.id/50829/ http://lib.unair.ac.id |
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| Institution: | Universitas Airlangga |
| Language: | Indonesian |