ANALISIS KUALITAS PELAYANAN PUBLIK TERHADAP KEPUASAN KONSUMEN DI UNIT PELAKSANA TEKNIS PENGENDALIAN DAN PENGUJIAN MUTU HASIL PERIKANAN SURABAYA PENELITIAN OBSERVASIONAL
The aim of this study was to know the satisfaction of clients to Provincal Fishery Laboratory of Surabaya. This research conduct at the Provincal Fishery Laboratory of Surabaya service management. The design of this study was observational and research design was descriptive with quantitative met...
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Format: | Theses and Dissertations NonPeerReviewed |
Language: | Indonesian Indonesian |
Published: |
2016
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Online Access: | http://repository.unair.ac.id/53562/1/TVA.%2011-16%20Sup%20a.pdf http://repository.unair.ac.id/53562/2/TVA.%2011-16%20Sup%20a%20Abstrak.pdf http://repository.unair.ac.id/53562/ http://lib.unair.ac.id |
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Institution: | Universitas Airlangga |
Language: | Indonesian Indonesian |