USULAN PERBAIKAN KUALITAS LAYANAN PERPUSTAKAAN UNIVERSITAS PEMBANGUNAN NASIONAL “VETERAN” JAWA TIMUR MENGGUNAKAN MODEL LIBQUAL DAN DIAGRAM FISHBONE
This study aims to determine students' perceptions about the quality of services provided Library of Universitas Pembangunan Nasional "Veteran" Jawa Timut through LibQUAL Model questionnaire which was distributed to the students. The quality of library services using LibQUAL model...
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| Format: | Theses and Dissertations NonPeerReviewed |
| Language: | Indonesian Indonesian |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://repository.unair.ac.id/60175/1/1.%20ABSTRAK%20B%2042-17%20Kur%20u.pdf http://repository.unair.ac.id/60175/2/2.%20FULLTEXT%20B%2042-17%20Kur%20u.pdf http://repository.unair.ac.id/60175/ http://lib.unair.ac.id |
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| Institution: | Universitas Airlangga |
| Language: | Indonesian Indonesian |