A JOB TRAINING REPORT AS A CUSTOMER SERVICE STAFF AT PDAM SURYA SEMBADA KOTA SURABAYA FROM JANURY 18TH 2017 - FEBRUARY 28TH 2017
Good service quality is very important since service is an output other than products in a whole economic activities of a company (Hurriyati, 2010). A good service quality can engage loyal customers. One of the best way to achieve a good service quality is through the good quality of communicatio...
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Format: | Theses and Dissertations NonPeerReviewed |
Language: | English English |
Published: |
2017
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Subjects: | |
Online Access: | http://repository.unair.ac.id/64211/1/FV.DBE.83.17%20.%20Car%20a%20-%20ABSTRAK.pdf http://repository.unair.ac.id/64211/2/FV.DBE.83.17%20.%20Car%20a%20-%20SEC.pdf http://repository.unair.ac.id/64211/ http://lib.unair.ac.id |
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Institution: | Universitas Airlangga |
Language: | English English |
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