HUBUNGAN KUALITAS PELAYANAN KEPERAWATAN DENGAN KEPUASAN PASIEN BPJS DI RUANG RAWAT INAP RUMKITAL DR. RAMELAN SURABAYA
The increasing of public awareness of health, will lead to increasedemands for health service. Satisfaction is one indicator of health care success. One of the factors that influence patient satisfaction is a nursing service. Currently the Indonesian government has made a national policy by issuing...
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Main Author: | |
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Format: | Theses and Dissertations NonPeerReviewed |
Language: | Indonesian Indonesian |
Published: |
2017
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Online Access: | http://repository.unair.ac.id/69949/3/KKC%20KK%20FKP.N%2041%20-18%20Mas%20h-Abstrak.pdf http://repository.unair.ac.id/69949/2/KKC%20KK%20FKP.N%2041%20-18%20Mas%20h.pdf http://repository.unair.ac.id/69949/ http:// lib.unair.ac.id |
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Institution: | Universitas Airlangga |
Language: | Indonesian Indonesian |