Becoming A Professional Tour Guide In “De Javasche Bank Museum” Surabaya
From the discussion in the previous chapter, I got conclusion. First is about the procedures to guide foreign tourists at De Javasche Bank. Included in the procedures are the procedures for accepting foreign tourists at the reception desk, the procedures for delivering the history of the De Javasch...
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| Format: | Theses and Dissertations NonPeerReviewed |
| Language: | English English English English |
| Published: |
2019
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| Subjects: | |
| Online Access: | http://repository.unair.ac.id/89048/1/ABSTRAK%20FV.DBE.27-19%20HAR%20B.pdf http://repository.unair.ac.id/89048/2/DAFTAR%20ISI%20FV.DBE.27-19%20HAR%20B.pdf http://repository.unair.ac.id/89048/3/DAFTAR%20PUSTAKA%20FV.DBE.27-19%20HAR%20B.pdf http://repository.unair.ac.id/89048/4/FULL%20TEXT%20FV.DBE.27-19%20HAR%20B.pdf http://repository.unair.ac.id/89048/ http://lib.unair.ac.id |
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| Institution: | Universitas Airlangga |
| Language: | English English English English |
| Summary: | From the discussion in the previous chapter, I got conclusion. First is about the procedures to guide foreign tourists at De Javasche Bank. Included in the
procedures are the procedures for accepting foreign tourists at the reception desk, the procedures for delivering the history of the De Javasche Bank building, and
the last is the procedures for delivering the uniqueness of the De Javasche Bank building. Besides that, contained in the strategies to guide educated tourists at De
Javasche Bank are ways to dress, how to convey information, how to answer questions. Based on the observations I have done, I find that in guiding educated
tourists at De Javasche the bank needs certain strategies, for example in dressing, a tour guide must always wear formal clothes. The local guide used a shirt, dark
cloth pants, and black shoes. During the internship there I wore a white shirt, black pants, and black shoes. In terms of delivering information even though it is
recommended to use polite and communicative language. Finally, in answering questions, it would be better to answer questions based on facts that are real. |
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