PERAN KEPUASAN KONSUMEN DAN KEGUNAAN SITUS WEB DALAM MENCIPTAKAN LOYALITAS KONSUMEN DAN WORD-OF-MOUTH POSITIF PADA LAYANAN E-BANKING
Highly developed technology and commerce drives the need of customers to be able to transact anywhere and anytime necessary. To support that, banking services should always actualize their services to provide satisfaction for their customers by improving the electronic banking services, well known a...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/121254/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=61330 |
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| Institution: | Universitas Gadjah Mada |