TINGKAT KEPUASAN PASIEN TERHADAP KUALITAS PELAYANAN RAWAT JALAN NON-JIWA (UMUM) DI RUMAH SAKIT JIWA GRHASIA DAERAH ISTIMEWA YOGYAKARTA TAHUN 2013

The hospital as a public service institution should be able to improve the services of higher quality. One of the efforts to improve the quality of public services, as mandated by The Laws of the Republic of Indonesia Number 25 Year 2000 on National Development Program, there should be measures to d...

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Bibliographic Details
Main Authors: , FRISKA MIFTACHUL JANAH, , Savitri Citra Budi, M.PH.
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/121259/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=61335
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Institution: Universitas Gadjah Mada