PERUBAHAN PERSEPSI PASIEN ASKES TERHADAP KUALITAS PELAYANAN SEBELUM DAN SESUDAH PERUBAHAN SISTEM ANTRIAN DI TEMPAT PENDAFTARAN RAWAT JALAN (TPPRJ) RUMAH SAKIT UMUM DAERAH (RSUD) KOTA YOGYAKARTA
Background: In the context of global competition on the free market era, every health service had to compete with the local and global competitors. Only health care really qualified that could win the competition in the global market. Perception of patients of the service provided in TPPRJ would con...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/121500/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=61588 |
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| Institution: | Universitas Gadjah Mada |