HUBUNGAN KEPUASAN PASIEN DAN CITRA PUSKESMAS DENGAN LOYALITAS PASIEN (Kajian pada Poli Gigi Puskesmas Mantrijeron Yogyakarta)
Health services at community health centers are oriented to patient satisfaction will determine the patient�s perception of the services provided, and will continue the process of image formation of community health centers. Patient loyalty can lead to the desire to use the service again and would...
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Main Authors: | , CHITRA MARVIANI A., , drg. Sri Widiati, MPH |
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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Subjects: | |
Online Access: | https://repository.ugm.ac.id/122289/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=62390 |
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Institution: | Universitas Gadjah Mada |
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