MANAJEMEN PERUBAHAN DI LEMBAGA PEMERINTAH: STUDI KASUS IMPLEMENTASI KEBIJAKAN PELAKSANAAN PPK-BLUD DI RUMAH SAKIT JIWA PROVINSI NTB

• Main Authors: , Julastri Rondonuwu, , Prof. dr. Laksono Trisnantoro, MSc, PhD.
• Format: Theses and Dissertations NonPeerReviewed
• Published: [Yogyakarta] : Universitas Gadjah Mada 2013
• Subjects: ETD
• Online Access: https://repository.ugm.ac.id/123897/; http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=64013
• Institution: Universitas Gadjah Mada

Background: NTB Mental Hospital as the only major referral center for mental health services in NTB was required to serve the community, to develop and independently must be able to compete in providing quality and affordable services to the community. In order to fulfill these demands it was since January 29, 2011 NTB Mental Hospital has received full endorsement as a Mental Hospital with Financial Management Patterns of Local Public Service Agency (PPK-BLUD). Therefore, was required depth review of the implementation of PPK-BLUD policy in NTB Provincial Mental Hospital (RSJP). Objectives: To explore the transformation process and implementation of PPKBLUD policy in RSJP. Methods: The design of this study used a qualitative research case study to describe the dynamics of the change process and implementation of PPK-BLUD policy in RSJP. Results and Discussion: The phase of transformation process was not running as expected so that the implementation of PPK-BLUD policy is not running maximum . For external stakeholders, the implementation of PPK-BLUD policy implementation in RSJP did not harm to local fiscal policy because the revenue of RSJP was still counted as an incoming for local government. The results of a survey of community satisfaction to the services in RSJP, data of revenue and budgetting management and distribution of fee services to employees in RSJP described that the implementation of PPK-BLUD policy in RSJP gives positive impacts on financial, services and benefits performances to RSJP. Conclusion: Change management in the transformation process was not running optimally so that the implementation of PPK-BLUD policy in RSJP is not also performing well.