SATNETCOM WORK ORDER SYSTEM (SWOS) DENGAN MENGGUNAKAN CRM-CTT PADA PT SATNETCOM

• Main Authors: , IMELDA CAROLINE, , Muhammad Arrofiq, S.T.,M.T.,Ph.D
• Format: Theses and Dissertations NonPeerReviewed
• Published: [Yogyakarta] : Universitas Gadjah Mada 2013
• Subjects: ETD
• Online Access: https://repository.ugm.ac.id/124692/; http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=64848
• Institution: Universitas Gadjah Mada

To organize the jobs at PT SatNetCom, Software Engineer of PT SatNetCom created SWOS. SWOS (SatNetCom Work Order System) is a work order application that used at PT SatNetCom. SWOS is created using CRM-CTT, a free work order application owned by Interleave. SWOS can be accessed via internet by login into SWOS official website (http://swos.satnetcom.com). SWOS can be used by all employees of all departments of PT SatNetCom. The jobs are more organized and more transparent since SWOS was used at PT SatNetCom., because of SWOS main functions which are task assignment and reporting. SWOS has different function at each department at PT SatNetCom. Since 2007, SWOS has been used as work order application at PT SatNetCom. Until today, PT SatNetCom had more than 20000 SWOS. SWOS will be made each time there is a new job and it will be closed when the job is finished.