PENGARUH PROGRAM CENTRO FRIENDS TERHADAP LOYALITAS PELANGGAN CENTRO LIFESTYLE DEPARTMENT STORE YOGYAKARTA
This research aims to analyze and test the influence of Centro Friends service program quality on the consumer satisfaction, analyze and test the influence of Centro Friends service program quality on the consumer loyalty, analyze and test the influence of consumer satisfaction on the consumer loyal...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/125532/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=65701 |
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| Institution: | Universitas Gadjah Mada |