GAMBARAN KEPUASAN PASIEN JAMPERSAL TERHADAP KUALITAS PELAYANAN OBAT DAN PERSEPSI AKAN PERLUNYA APOTEKER DI BANGSAL KEBIDANAN RSUD TIDAR MAGELANG

• Main Authors: , AFINA MUHARRIDHOTUSSILMI, , M. Rifqi Rokhman, M.Sc., Apt
• Format: Theses and Dissertations NonPeerReviewed
• Published: [Yogyakarta] : Universitas Gadjah Mada 2014
• Subjects: ETD
• Online Access: https://repository.ugm.ac.id/129565/; http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=69957
• Institution: Universitas Gadjah Mada

In order to achieve Millennium Development Goals (MDGs) and National Social Security System (SJSN), policy delivery insurance (jampersal) done to eliminate financial barriers to delivery. This research aims to measure patients' satisfaction on the service quality of drugs in jampersal and perce...