CUSTOMER SATISFACTION AND LOYALTY OF CELLULAR PHONE SUBSCRIBERS IN YOGYAKARTA
Telecommunication industry is growing and simultaneously become a big source of economic growth, especially in cellular phone industry. People become more mobile and some of them may think that a mobile phone is more important even at home than a fix line phone, which usually installed in houses. Th...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2014
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| Online Access: | https://repository.ugm.ac.id/129810/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=70210 |
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| Institution: | Universitas Gadjah Mada |
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