PENILAIAN KONSUMEN APOTEK PENYAKIT KRONIS TERHADAP INFORMASI OBAT YANG DIBERIKAN OLEH APOTEKER KOTA YOGYAKARTA

• Main Authors: , MAYA PUSPITASARI, , M. Rifqi Rokhman, M.Sc., Apt.
• Format: Theses and Dissertations NonPeerReviewed
• Published: [Yogyakarta] : Universitas Gadjah Mada 2014
• Subjects: ETD
• Online Access: https://repository.ugm.ac.id/131336/; http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=71791
• Institution: Universitas Gadjah Mada

Chronic diseases need a long-term duration of therapy. The drug information fulfillment and consultation in Indonesian�s pharmacy hasn�t been optimally done. The primary objective of this study was to determine consumers' assessment of the pharmacy with a chronic disease drug information provided by the pharmacist. The method used is questionnaires with sampling method used purposive sampling. Respondents are pharmacy�s consumers living in the city of Yogyakarta, having a chronic illness and visiting a pharmacy at least once a month. Data analysis was performed with descriptive statistics for each part of the questionnaire and crosstab analysis followed by Chi-Square to see the relationship with the consumer characteristics pharmacies pharmacies consumer ratings. The results showed that pharmacy�s consumers well-informed about the disease and its treatment seen from the definition and symptoms of disease, lifestyle, adherence to medication and side effects as well as the knowledge that food is avoided. Pharmacy�s consumers judge that drugs such information to consult and provide an alternative treatment, knowledge of the drug, medicinal purposes, copies of the recipes and information obtained from doctors rarely met. Consumers also need information pharmacy drugs such as when the drug is taken again, duration of therapy, the long-term effects, information about drugs and generic substitution and answer all questions. Both in terms of consumer barriers such as pharmacies do not have the time and there is no question, and the pharmacist as a rush and can not be a perceived lack of resources hamper. Chi-Square test results showed no significant association of pharmacy education on consumer understanding and comprehension with consumer�s desire (p-value < 0,05).