Kesiapan Aparat Birokrasi Menuju Paradigma Global Pelayanan Publik

Abstract The issue of public service provision has become more serious in Indonesia in line with increasing public awareness of the need for customer-oriented public service delivery. The institutional capacity preparations and good quality human resources within the bureaucracy confines should back...

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Main Author: Perpustakaan UGM, i-lib
Format: Article NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2002
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Online Access:https://repository.ugm.ac.id/18966/
http://i-lib.ugm.ac.id/jurnal/download.php?dataId=1788
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Institution: Universitas Gadjah Mada
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spelling id-ugm-repo.189662014-06-18T00:31:39Z https://repository.ugm.ac.id/18966/ Kesiapan Aparat Birokrasi Menuju Paradigma Global Pelayanan Publik Perpustakaan UGM, i-lib Jurnal i-lib UGM Abstract The issue of public service provision has become more serious in Indonesia in line with increasing public awareness of the need for customer-oriented public service delivery. The institutional capacity preparations and good quality human resources within the bureaucracy confines should back up endeavors in the direction of instituting a new public service delivery paradigm, which among other things, should uphold the sovereignty of the user. Bureaucracy, as a public service institution, must be equipped with the ability to adopt the concept of an adaptive organization, which is a public service delivery institution always sensitive to any changes in the needs and environment of service users-the people. [Yogyakarta] : Universitas Gadjah Mada 2002 Article NonPeerReviewed Perpustakaan UGM, i-lib (2002) Kesiapan Aparat Birokrasi Menuju Paradigma Global Pelayanan Publik. Jurnal i-lib UGM. http://i-lib.ugm.ac.id/jurnal/download.php?dataId=1788
institution Universitas Gadjah Mada
building UGM Library
country Indonesia
collection Repository Civitas UGM
topic Jurnal i-lib UGM
spellingShingle Jurnal i-lib UGM
Perpustakaan UGM, i-lib
Kesiapan Aparat Birokrasi Menuju Paradigma Global Pelayanan Publik
description Abstract The issue of public service provision has become more serious in Indonesia in line with increasing public awareness of the need for customer-oriented public service delivery. The institutional capacity preparations and good quality human resources within the bureaucracy confines should back up endeavors in the direction of instituting a new public service delivery paradigm, which among other things, should uphold the sovereignty of the user. Bureaucracy, as a public service institution, must be equipped with the ability to adopt the concept of an adaptive organization, which is a public service delivery institution always sensitive to any changes in the needs and environment of service users-the people.
format Article
NonPeerReviewed
author Perpustakaan UGM, i-lib
author_facet Perpustakaan UGM, i-lib
author_sort Perpustakaan UGM, i-lib
title Kesiapan Aparat Birokrasi Menuju Paradigma Global Pelayanan Publik
title_short Kesiapan Aparat Birokrasi Menuju Paradigma Global Pelayanan Publik
title_full Kesiapan Aparat Birokrasi Menuju Paradigma Global Pelayanan Publik
title_fullStr Kesiapan Aparat Birokrasi Menuju Paradigma Global Pelayanan Publik
title_full_unstemmed Kesiapan Aparat Birokrasi Menuju Paradigma Global Pelayanan Publik
title_sort kesiapan aparat birokrasi menuju paradigma global pelayanan publik
publisher [Yogyakarta] : Universitas Gadjah Mada
publishDate 2002
url https://repository.ugm.ac.id/18966/
http://i-lib.ugm.ac.id/jurnal/download.php?dataId=1788
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