Analisis kepuasan ibu hamil terhadap kualitas pelayanan pemeriksaan kehamilan dikaitkan dengan biaya tambahan di Puskesmas Bukit Hindu = satisfaction analysis of pregnant mothers on the service quality of pregnancy check
Background: In providing basic health services, community health center often experiences budget shortage to develop its service quality, due to budget constraint for operational activities. To cover cost. "l3ukit Hindu" health center charged additional fee to improve the pregnancy check-u...
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[Yogyakarta] : Universitas Gadjah Mada
2000
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id-ugm-repo.249392014-06-18T00:33:35Z https://repository.ugm.ac.id/24939/ Analisis kepuasan ibu hamil terhadap kualitas pelayanan pemeriksaan kehamilan dikaitkan dengan biaya tambahan di Puskesmas Bukit Hindu = satisfaction analysis of pregnant mothers on the service quality of pregnancy check Perpustakaan UGM, i-lib Jurnal i-lib UGM Background: In providing basic health services, community health center often experiences budget shortage to develop its service quality, due to budget constraint for operational activities. To cover cost. "l3ukit Hindu" health center charged additional fee to improve the pregnancy check-up service. This study examined the level of satisfaction among pregnant mothers toward pregnancy check-up service in relation with additional service cost. Methods: This was a non-experimental study using cross-sectional approach. The subjects were health services at maternal and child health (KIM room, with pregnant mother as unit of analysis. Questionnaires were distributed to 201 pregnant mothers from April I to April 21, 1999 Results: Result showed that: (a) additional cost significantly affected satisfaction of health service quality, and satisfaction was influenced by age, education, income, and frequency of pregnancy treatment [Yogyakarta] : Universitas Gadjah Mada 2000 Article NonPeerReviewed Perpustakaan UGM, i-lib (2000) Analisis kepuasan ibu hamil terhadap kualitas pelayanan pemeriksaan kehamilan dikaitkan dengan biaya tambahan di Puskesmas Bukit Hindu = satisfaction analysis of pregnant mothers on the service quality of pregnancy check. Jurnal i-lib UGM. http://i-lib.ugm.ac.id/jurnal/download.php?dataId=7917 |
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Jurnal i-lib UGM Perpustakaan UGM, i-lib Analisis kepuasan ibu hamil terhadap kualitas pelayanan pemeriksaan kehamilan dikaitkan dengan biaya tambahan di Puskesmas Bukit Hindu = satisfaction analysis of pregnant mothers on the service quality of pregnancy check |
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Background: In providing basic health services, community health center often experiences budget shortage to develop its service quality, due to budget constraint for operational activities. To cover cost. "l3ukit Hindu" health center charged additional fee to improve the pregnancy check-up service. This study examined the level of satisfaction among pregnant mothers toward pregnancy check-up service in relation with additional service cost.
Methods: This was a non-experimental study using cross-sectional approach. The subjects were health services at maternal and child health (KIM room, with pregnant mother as unit of analysis. Questionnaires were distributed to 201 pregnant mothers from April I to April 21, 1999
Results: Result showed that: (a) additional cost significantly affected satisfaction of health service quality, and satisfaction was influenced by age, education, income, and frequency of pregnancy treatment |
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Article NonPeerReviewed |
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Perpustakaan UGM, i-lib |
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Perpustakaan UGM, i-lib |
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Perpustakaan UGM, i-lib |
title |
Analisis kepuasan ibu hamil terhadap kualitas pelayanan pemeriksaan kehamilan dikaitkan dengan biaya tambahan di Puskesmas Bukit Hindu = satisfaction analysis of pregnant mothers on the service quality of pregnancy check |
title_short |
Analisis kepuasan ibu hamil terhadap kualitas pelayanan pemeriksaan kehamilan dikaitkan dengan biaya tambahan di Puskesmas Bukit Hindu = satisfaction analysis of pregnant mothers on the service quality of pregnancy check |
title_full |
Analisis kepuasan ibu hamil terhadap kualitas pelayanan pemeriksaan kehamilan dikaitkan dengan biaya tambahan di Puskesmas Bukit Hindu = satisfaction analysis of pregnant mothers on the service quality of pregnancy check |
title_fullStr |
Analisis kepuasan ibu hamil terhadap kualitas pelayanan pemeriksaan kehamilan dikaitkan dengan biaya tambahan di Puskesmas Bukit Hindu = satisfaction analysis of pregnant mothers on the service quality of pregnancy check |
title_full_unstemmed |
Analisis kepuasan ibu hamil terhadap kualitas pelayanan pemeriksaan kehamilan dikaitkan dengan biaya tambahan di Puskesmas Bukit Hindu = satisfaction analysis of pregnant mothers on the service quality of pregnancy check |
title_sort |
analisis kepuasan ibu hamil terhadap kualitas pelayanan pemeriksaan kehamilan dikaitkan dengan biaya tambahan di puskesmas bukit hindu = satisfaction analysis of pregnant mothers on the service quality of pregnancy check |
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[Yogyakarta] : Universitas Gadjah Mada |
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2000 |
url |
https://repository.ugm.ac.id/24939/ http://i-lib.ugm.ac.id/jurnal/download.php?dataId=7917 |
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1681218491095449600 |