Pengaruh Konstruk Relasional Pada
ABSTRACT This research aims to examine the effect of relational constructs (trust, affective commitment, calculative commitment, satisfaction, and payment equity) on customer referral and number of service purchased with age of relationship as moderating variable. The data were collected with conven...
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| Format: | Article NonPeerReviewed |
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[Yogyakarta] : Universitas Gadjah Mada
2004
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| Online Access: | https://repository.ugm.ac.id/27154/ http://i-lib.ugm.ac.id/jurnal/download.php?dataId=10206 |
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| Institution: | Universitas Gadjah Mada |