Evaluasi Kesiapan SDM dan Teknologi Informasi Pada Pelayanan Pajak Bumi Dan Bangunan

• Main Authors: Santosa, Purnama Budi, Diyono, Diyono, Subaryono, Subaryono, Furqan, Ridho
• Format: Conference or Workshop Item PeerReviewed
• Language: English
• Published: 2016
• Subjects: Geomatic Engineering
• Online Access: https://repository.ugm.ac.id/276112/1/33%20Paper%20CGISE%202016%20Aspek%20SDM%20dan%20Teknologi.pdf; https://repository.ugm.ac.id/276112/; http://cgise.geodesi.ugm.ac.id/arsip-prosiding/
• Institution: Universitas Gadjah Mada

With the passage of act No. 28 year 2009, local governments have been given full authority to manage the land and building tax (PBB). The act mandates the transitional of land and bulding tax management authority from central government to local governments not later than December 31, 2013. However, it is found that there are still many problems faced by local governments to take over the authority. Considering the facts, this research tries to investigate the problem that hamper the local governments to manage land and building tax, specifically on the human resources and IT components, by determining the level of readiness of SDI for land and building tax according to human resources and geospatial information technology aspect. This research also aimed at identifying the constraint faced by the local government in developing SDI to manage land and building tax. Research data was obtained using questionnaires, interviews, and on site visits. Five hundred fourteen questionnaires were sent to local governments in Indonesia, and one hundred fifty two questionnaires were returned to the researchers. The questionaires, together with interviews and on site visit notes, were evaluated to see the existing condition of local governments’s infrastructure and to determine their readiness on land and building tax management. The results show that the human resources in most of the local governments are categorized as “not ready” to manage land and building tax, especially in term of sufficiency number of skillful staffs in each local government. In the other hand, in term of IT condition, most of the local governments are regarded as “ready” since they adopt the IT systems from Tax General Directorate Ministry of Finance Affairs. However, it is found that in general, local governments still find some problem such as the lack of human resources who are competent in geospatial data management, as well as the insufficient of PBB data as most of the data was granted by Tax General Directorate.