Service quality measurement by implementing gap analysis at Bank Rakyat Indonesia Pahlawan Surabaya
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| Format: | Theses and Dissertations NonPeerReviewed |
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[Yogyakarta] : Universitas Gadjah Mada
2001
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| Online Access: | https://repository.ugm.ac.id/40894/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=1759 |
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| Institution: | Universitas Gadjah Mada |
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id-ugm-repo.408942014-08-20T05:49:09Z https://repository.ugm.ac.id/40894/ Service quality measurement by implementing gap analysis at Bank Rakyat Indonesia Pahlawan Surabaya , HAKIM, Dyah Prahita , Prof.Ir. Boma Wikan Tyoso, M.Sc.,PhD ETD [Yogyakarta] : Universitas Gadjah Mada 2001 Thesis NonPeerReviewed , HAKIM, Dyah Prahita and , Prof.Ir. Boma Wikan Tyoso, M.Sc.,PhD (2001) Service quality measurement by implementing gap analysis at Bank Rakyat Indonesia Pahlawan Surabaya. UNSPECIFIED thesis, UNSPECIFIED. http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=1759 |
| institution |
Universitas Gadjah Mada |
| building |
UGM Library |
| country |
Indonesia |
| collection |
Repository Civitas UGM |
| topic |
ETD |
| spellingShingle |
ETD , HAKIM, Dyah Prahita , Prof.Ir. Boma Wikan Tyoso, M.Sc.,PhD Service quality measurement by implementing gap analysis at Bank Rakyat Indonesia Pahlawan Surabaya |
| format |
Theses and Dissertations NonPeerReviewed |
| author |
, HAKIM, Dyah Prahita , Prof.Ir. Boma Wikan Tyoso, M.Sc.,PhD |
| author_facet |
, HAKIM, Dyah Prahita , Prof.Ir. Boma Wikan Tyoso, M.Sc.,PhD |
| author_sort |
, HAKIM, Dyah Prahita |
| title |
Service quality measurement by implementing gap analysis at Bank Rakyat Indonesia Pahlawan Surabaya |
| title_short |
Service quality measurement by implementing gap analysis at Bank Rakyat Indonesia Pahlawan Surabaya |
| title_full |
Service quality measurement by implementing gap analysis at Bank Rakyat Indonesia Pahlawan Surabaya |
| title_fullStr |
Service quality measurement by implementing gap analysis at Bank Rakyat Indonesia Pahlawan Surabaya |
| title_full_unstemmed |
Service quality measurement by implementing gap analysis at Bank Rakyat Indonesia Pahlawan Surabaya |
| title_sort |
service quality measurement by implementing gap analysis at bank rakyat indonesia pahlawan surabaya |
| publisher |
[Yogyakarta] : Universitas Gadjah Mada |
| publishDate |
2001 |
| url |
https://repository.ugm.ac.id/40894/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=1759 |
| _version_ |
1681219861107179520 |