The Evaluation of physical distribution service quality by using importance performance analysis at PT. Parit Padang Bandung
Saved in:
Main Authors: | , AUGUSTINUS, John, , Dr. Basu Swahtha Dharmmesta, MBA |
---|---|
Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2001
|
Subjects: | |
Online Access: | https://repository.ugm.ac.id/41077/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=1942 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Institution: | Universitas Gadjah Mada |
Similar Items
-
Analysis of integrated marketing communication mix in PT. Semen Padang
by: , AZHARI, Benaz, et al.
Published: (2001) -
The Measurement of customer's perceived service quality by using servperf model at PT. Telekomunikasi selular Bandung
by: , SUHERMAN, Unu, et al.
Published: (2002) -
ANALISIS PHYSICAL DISTRIBUTION SERVICE QUALITY DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS
by: IGGOR JAYANTO, 041211232151
Published: (2018) -
Analisis pengaruh sikap terhadap niat konsumen pengguna jasa transportasi bis kelas executive dari PT. Antar Lintas Sumatera
by: , SURYANTA, Dolly Iman, et al.
Published: (2001) -
The role of nature of service as moderating variable on the effect of service quality on customer satisfaction and customer loyality
by: , GUNAWAN, Sophia, et al.
Published: (2008)