Analisis kualitas pelayanan dengan pendekatan house of quality dalam upaya implementasi clinical governance pada Rumah Sakit Umum Daerah Dr.Soedarso Pontianak

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Bibliographic Details
Main Authors: , WIJIANTO, Bambang, , Drs. Wakhid Slamet Ciptono, MBA, MPM
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2009
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/80443/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=41307
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Institution: Universitas Gadjah Mada