Analisis kesenjangan kualitas pelayanan di instalasi farmasi Rumah Sakit Panti Nugroho Yogyakarta dengan metode servqual

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Bibliographic Details
Main Authors: , KURNIASIH, Selpina, , Prof. Dr. Achmad Fudholi, DEA., Apt
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2009
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/82467/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=43331
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Institution: Universitas Gadjah Mada