Balanced scorecard (BSC) for public transport performance measurement based on service dominant logic (S-D Logic) framework :: Case study: Jakarta public transport authority and Varmlandstraffic AB

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Bibliographic Details
Main Authors: , YUDIATNA, Dodi Tresna, , Prof. Dr. Ir. Siti Malkhamah, M.Sc
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2010
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/87511/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=48375
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Institution: Universitas Gadjah Mada