EVALUASI AKSEPTANSI DAN KEPUASAN PENGGUNA SISTEM INFORMASI HASIL LABORATORIUM ONLINE DAN SMS DI HI-LAB DIAGNOSTIC CENTER YOGYAKARTA

• Main Authors: , Mangisi Tambok Veronika Pasaribu, , Prof. dr. Hari Kusnanto, DrPH.
• Format: Theses and Dissertations NonPeerReviewed
• Published: [Yogyakarta] : Universitas Gadjah Mada 2011
• Subjects: ETD
• Online Access: https://repository.ugm.ac.id/89446/; http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=52000
• Institution: Universitas Gadjah Mada

Background: The results of laboratory examinations have been delivered in a way paper based. Information technology can improve efficiency and effectiveness in the health sector generally and in particular laboratory. Hi- Lab should perform system development into a better direction to increase the acceptance and user satisfaction. Objective: This study aimed to evaluate the implementation of information systems laboratory results online and SMS on the Hi-Lab Diagnostic Center in Yogyakarta, from the aspect of ease of use and usefulness. This evaluation is to see acceptance and user satisfaction of information systems lab results online and SMS Methods: The study was a descriptive qualitative research design. This research will explore in depth about the user's perception of the convenience, benefits, acceptance and user satisfaction of information systems lab results online and SMS. Data collecting used depth interviews. Results: The results of laboratory information systems online and SMS is easy to learn and easy to use. Laboratory results can be directly received by patients and doctors via SMS or a website of Hi-Lab. Constraints laboratory results online information system and SMS system disorders occur when there is, so sending pending examination results. Examination results are sent poorly understood because the use of medical abbreviations, so the explanation is less understood by some patients. Conclusion: Acceptance users on information systems lab results online and SMS are the results of the examination can be identified quickly by the patient and medical personnel, simplify and speed up your work. Respondents still want innovation and improving the quality of a better system.