Pengelolaan Call Center Untuk Peningkatan Fee Based Income
The.purpose.of.this.study.was.to.evaluate.and.explain.the.management.of. BNI.Call.fee-based.income,.also.to.be.able.to.explain.the.characteristics.and.also. the.position.of.competitive.strategy.BNI.Call.call.center.in.the.banking.industry.. .. This.research.is.case.studies.that.highlight.the.full.co...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2012
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/98189/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=53435 |
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| Institution: | Universitas Gadjah Mada |